Lessen

Lessen provides property operations services tailored to the multifamily apartment industry, including conventional multifamily housing, student housing, senior housing, and mixed-use developments. Their core services encompass property repairs and maintenance, capital projects, turns and make-readies, and scheduled services such as landscaping and cleaning. Specific trade specialties include HVAC and refrigeration, doors and locks, windows, plumbing, electrical, handyman services, carpentry, floor care, glass, and appliances. Lessen leverages technology platforms like One by Lessen™ to manage work orders, streamline processes, reduce costs, and control maintenance activities across portfolios. The company serves a broad range of multifamily apartment communities, supporting real estate owners, investors, facilities, and property managers by optimizing operations and scaling maintenance activities. Their services integrate a nationwide network of vetted vendors and 100% U.S.-based call center staffing, addressing portfolios of over 280,000 properties in more than 100 metropolitan statistical areas. Their recently launched cloud-based platform, Lessen360™, facilitates centralized maintenance management with features such as a Smart Scheduler for optimizing technician and vendor assignments. This platform supports real-time communication with residents to improve scheduling efficiency and reduce after-hours calls, enhancing resident satisfaction while lowering operating costs. For additional information about Lessen’s multifamily housing maintenance solutions and property operations technology, visit their website at https://www.lessen.com.