CallMaX

CallMaX, offered by MRI Software, provides automated communication and call management solutions designed specifically for multifamily housing properties. Their services include automated call answering with interactive voice recognition, outbound call services, call recording, and mobile and web-based tools that facilitate communication with prospective tenants and current residents. Key features encompass package delivery notifications, emergency maintenance call processing with recorded accountability, and survey capabilities for measuring resident satisfaction and preferences. The system integrates with leading property management software, supporting streamlined property operations and enhancing leasing and maintenance workflows. CallMaX serves a diverse range of multifamily building types, including conventional apartment communities and likely also extends to student housing, senior housing, and mixed-use developments, given its multifamily focus and comprehensive communications tools tailored to community needs. It supports over one million units in operation but does not specify particular U.S. cities or states of operation on its website. For multifamily property owners and managers seeking technology-driven communication tools for apartment communities and resident engagement, further details about CallMaX can be found on their website https://www.callmax.us.