Top Security & Camera Vendors for Large Apartment Communities

Key Takeaways:

• ECAM: Offers AI-powered live video monitoring, mobile surveillance units, and license plate recognition. Works with major property owners across the U.S. and Canada.
• SimpliSafe: DIY wireless security systems ideal for renters, with affordable options starting at $250.96 for equipment and $21.99/month for monitoring.
• Allied Universal: Focuses on on-site security with guards, concierge services, and AI-powered incident prediction through their HELIAUS® platform.
• Top of the Line Security (TLS): Provides custom solutions for NYC-area properties, including access control, HD cameras, and smart locks.
• Deep Sentinel: Combines AI-driven cameras with live human monitoring for proactive threat prevention, with rapid police response times under 30 seconds.

Quick Comparison Table:

Why It Matters:

With 39% of residents reporting package theft and 27% experiencing car break-ins, choosing the right security partner is crucial for safety and resident satisfaction. Evaluate your property’s needs - whether it’s AI-powered solutions, on-site security, or budget-friendly systems - and select a vendor that aligns with your priorities.

1. ECAM

ECAM focuses on providing top-tier security solutions for multifamily residential properties. The company works with over 40 NMHC Top 50 property owners and keeps a watchful eye on more than 100,000 cameras daily across North America ^[1].

Core Services Offered

ECAM offers round-the-clock live video monitoring, combining mobile units, permanent systems, and AI-driven hybrid solutions. These services include real-time voice-down warnings to actively prevent incidents before they escalate ^[1][2].

Their surveillance solutions fall into three main categories:

• Mobile video surveillance units (MSUs): Ideal for quick deployment in tough-to-secure areas.
• Permanent video surveillance systems: Designed for long-term protection against theft and vandalism.
• Hybrid security: A blend of AI technology and traditional on-site guards for enhanced coverage ^[2].

Using loudspeakers, their security team delivers real-time warnings to deter trespassers and prevent other unwanted activities ^[1].

Regions Served

ECAM provides security services across the U.S. and Canada, covering major metropolitan areas ^[1][4].

Their effectiveness is highlighted by a case in Texas, where ECAM operators detected suspicious activity at 2:16 a.m., contacted police, and assisted in making an arrest ^[5].

Multifamily/High-Rise Specialization

ECAM tailors its technology to meet the specific needs of multifamily properties ^[1]. From managing frequent resident turnover to securing shared spaces, their solutions are designed to address the unique challenges of apartment communities.

The company develops property-specific protocols and custom monitoring packages, which help apartment managers improve efficiency and lower costs ^[6].

For example, CORE Apartments in Anaheim, California, faced recurring criminal activity before adopting ECAM’s tailored solution. By integrating new and existing cameras, adding live monitoring, and using audio deterrents, the property saw a significant drop in incidents. This also reduced the need for on-site guards and enhanced response times from local law enforcement ^[1].

"ECAM has helped reduce the amount of criminal activity on our garage significantly by sounding the alarms and contacting the police before further crimes can occur." - Noelle Phillips, Senior Community Manager, CORE Apartments ^[1]

Features and Technologies

ECAM uses cutting-edge tools like AI-powered analytics, which boost detection accuracy by up to 40% and extend identification range by 50% ^[3]. This system allows human operators to identify and respond to suspicious activity in real time, preventing issues like unauthorized access and loitering ^[1].

Their License Plate Recognition (LPR) system integrates with a searchable database, helping property managers track vehicles and enforce security ^[6]. This feature is particularly useful for controlling parking access and identifying unauthorized visitors.

ECAM also provides detailed incident reports with video evidence, making it easier for property managers to resolve issues and protect against liability ^[1]. Their gate and access control solutions are tailored to reduce risks like theft and unauthorized entry ^[6].

"It's not just cameras, and it's not just monitoring. It's people that care about the community. That kind of service, you don't get that from many companies." - Shawnee Tharp, Vice President of Asset Management, Trammell Crow Residential ^[1]

Next, we’ll take a closer look at another vendor with its own distinct approach to multifamily security.

2. SimpliSafe

SimpliSafe is tailored for renters and apartment dwellers, offering flexible, wireless security solutions. With a customer base exceeding 4 million, it holds an impressive SecureScore of 9.2/10 and has earned accolades from PCMag for its reliability and service quality ^[11][12][13].

Core Services Offered

SimpliSafe's DIY wireless security system includes a range of devices like doorbell cameras, indoor and outdoor cameras, entry and motion sensors, smoke/CO detectors, water sensors, and smart locks. The motion sensors cover a 90° field of view and have a 35-foot range, while the base station is equipped with a 24-hour backup battery. Monitoring services operate 24/7, with monthly plans starting at $21.99 and equipment packages beginning at $250.96 ^[8][15]. This comprehensive setup ensures dependable security across the country.

Regions Served

SimpliSafe operates nationwide, with its sensors capable of communicating over distances of up to 800 feet using cellular and Wi-Fi networks ^[9]. This broad connectivity makes it a practical choice for multifamily residences across the U.S.

Multifamily/High-Rise Specialization

Designed with renters in mind, SimpliSafe’s wireless system eliminates the need for drilling, protecting security deposits. Its contract-free monitoring and easy portability make it ideal for residents in large apartment buildings. The video doorbell's adjustable motion sensitivity helps minimize false alarms in busy shared spaces, catering to the unique needs of multifamily living ^[10].

Features and Technologies

SimpliSafe’s advanced Live Guard Protection feature activates the Smart Alarm wireless indoor camera when an entry sensor is triggered, allowing real-time two-way communication with monitoring agents. The system also includes video verification to confirm alerts before emergency services are called, reducing unnecessary responses. Users frequently highlight its straightforward setup and clear instructions ^[7].

The system integrates seamlessly with Amazon Alexa and Google Assistant for voice control and can be managed through a mobile app. Other perks include a 60-day money-back guarantee with free return shipping and the ability to manage multiple locations under a single account - features especially useful for property managers overseeing large complexes ^[11][13][14].

"SimpliSafe is easy to install, provides affordable monitoring, and offers basic options without a contract, which is why it's our top pick."
– Security.org ^[8]

3. Allied Universal

Allied Universal is North America's largest security company, employing over 150,000 security professionals and operating from more than 350 branch locations across the country ^[17]. With decades of experience in residential security, the company has become a leader in safeguarding multifamily properties.

Core Services Offered

Allied Universal provides a wide range of security services tailored to large apartment communities, including:

• Uniformed security professionals for gatehouse operations and concierge services
• Mobile patrols to monitor residential properties
• Canine security units and executive protection services
• Electronic monitoring systems and visitor management tools
• Vehicle patrols, specifically designed for multifamily settings
• CARE Ambassador program, blending security with concierge services
• Disaster and emergency response solutions

Their services are consistently delivered across their extensive network, ensuring reliability and professionalism.

Regions Served

Allied Universal operates throughout North America, offering localized support to apartment communities across the United States. This nationwide presence allows them to maintain consistent service standards while addressing the unique security needs and regulations of each region.

Multifamily/High-Rise Specialization

The company has a specialized focus on condominium and high-rise security, supported by a team of experts who understand the complexities of multifamily living.

"We are the leading provider of residential and apartment security solutions for the Condominium and High-Rise sectors throughout North America. We understand the concerns and challenges property managers, homeowners and tenants face." ^[16]

In 2017, Allied Universal acquired ALERT Protective Services, adding 430 employees with expertise in residential community security. This acquisition strengthened their ability to address multifamily security needs. In addition, the company integrates advanced technology to deliver proactive and efficient security solutions.

Features and Technologies

Allied Universal leverages cutting-edge technology to enhance traditional security services. One standout feature is their HELIAUS® platform, which uses artificial intelligence to analyze security data and predict potential incidents. This allows property managers to take preventive steps.

"HELIAUS® focuses on creating an ecosystem around the company's manned guarding security services that brings together rich data and advanced artificial intelligence to predict not only what's going to happen but to give recommendations on how to prevent it from happening and drive better outcomes", - Mark Mullison, CIO of Allied Universal ^[18]

The company’s Monitoring and Response Center (MaRC) provides 24/7 remote monitoring services, including virtual patrols using motion-activated video cameras. These cameras connect directly to the monitoring center, ensuring a strong virtual security presence across large apartment complexes.

Allied Universal also offers a suite of integrated technology solutions, including electronic access control, video surveillance, fire and life safety monitoring, alarm systems, and emergency communication tools. Their GPS-based patrol management system allows real-time tracking of security officers, providing property managers with detailed accountability reports and incident tracking.

"Our tech solutions are the most highly advanced, comprehensive and integrated in the security industry." - Steve Jones, CEO of Allied Universal ^[18]

4. Top of the Line Security (TLS)

Top of the Line Security (TLS) takes a tailored approach to residential security, focusing exclusively on large apartment buildings, co-ops, and condominium complexes. They prioritize personalized service and hands-on contract management to meet the unique needs of each property.

Core Services Offered

TLS creates security plans customized to address the specific challenges of each property. Their main services include:

• Entry Access and Controls: Ensuring only authorized individuals gain access to the building.
• Armed or Unarmed Patrols: Configured based on the property’s risk profile and local requirements.
• Parking Enforcement: Handling issues like unauthorized vehicles and parking violations.

Before implementing any strategy, TLS thoroughly evaluates the property’s size, layout, and security concerns, ensuring a solution that fits the building's needs.

Regions Served

TLS is dedicated to residential security in New York City and the surrounding metropolitan area. This regional expertise allows them to navigate local regulations, building codes, and the specific challenges of high-density urban living.

Features and Technologies

TLS combines its local knowledge with cutting-edge technology to enhance security. Their systems include:

• Access Control Systems: Options like keycards, fobs, biometrics, and mobile app-based controls.
• Intercom Systems: Streamlining visitor verification to ensure proper screening before entry.
• HD Surveillance Cameras: Equipped with night vision, motion detection, and remote access for monitoring common areas, parking lots, and entry points.
• Intrusion Detection Systems: Featuring door and window sensors, as well as motion detectors.
• Smart Locks: Offering keyless entry with features like PIN codes, temporary access codes, and remote locking.

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5. Deep Sentinel

Deep Sentinel takes a proactive approach to securing apartment communities by blending AI-driven surveillance with live human monitoring. Unlike traditional systems that just record events, Deep Sentinel actively works to deter threats before crimes happen.

Core Services Offered

Deep Sentinel focuses on providing security solutions tailored for multi-family properties, offering comprehensive coverage for large apartment complexes. Their approach emphasizes real-time threat prevention, powered by advanced AI and human oversight.

They cover both perimeter and common areas, safeguarding outdoor spaces like parking lots and indoor areas such as lobbies and hallways. AI-powered cameras continuously monitor live footage, flagging potential threats. Meanwhile, live guards at US-based monitoring centers keep an eye on everything 24/7.

When suspicious activity arises, live guards step in immediately. Using two-way audio, they can communicate directly with individuals on the property. If verbal warnings don’t work, guards can escalate by activating 104-decibel sirens or contacting local law enforcement in under 30 seconds.

For properties with existing camera setups, Deep Sentinel offers a "Bring Your Own Camera (BYOC)" option, allowing seamless integration with their live monitoring platform. This flexibility lets apartment communities enhance their security without overhauling their current systems.

This robust security solution is supported by a nationwide service network.

Regions Served

Deep Sentinel provides 24/7 live monitoring across the United States, ensuring consistent protection in every state. Their network of professional installers ensures smooth implementation wherever needed.

Multifamily/High-Rise Specialization

Deep Sentinel is well-versed in the security challenges specific to apartment and condominium communities. Their system is designed to handle the high foot traffic typical of these properties, distinguishing between residents, authorized visitors, and potential threats.

"Deep Sentinel has been instrumental in proactively preventing unlawful activity at several of our multifamily communities. Their innovative technology provides excellent security and their team provides excellent customer service." - Chris Gibson, Senior Associate

With AI algorithms trained to spot unauthorized individuals, the system is particularly effective against issues like trespassing, package theft, and vandalism - common concerns for apartment complexes.

Features and Technologies

Deep Sentinel’s system combines AI precision with human oversight, minimizing false alarms while ensuring real threats are addressed immediately. Their technology identifies potential risks in seconds, working tirelessly around the clock.

The system offers both wireless and Power-over-Ethernet (PoE) cameras, providing flexibility for different building layouts. Installation options include professional setup through Deep Sentinel’s network or a DIY option for wireless systems.

Key features include:

• Two-way audio communication, allowing guards to directly address individuals on-site.
• Mobile app access, enabling property managers to view live footage, interact with the monitoring center, and manage system settings remotely.

Pricing starts at $499 for the live security system, with monthly monitoring fees of $100 for the first camera and $50 for each additional camera under a one-year contract. This scalable pricing model makes it a fit for apartment communities of various sizes.

Deep Sentinel's approach has been proven effective, with an average police response time of 30 seconds or less when escalation is required.

Vendor Comparison Table

Here's a breakdown of how top vendors stack up when it comes to apartment community security:

Each vendor offers a unique approach to multifamily security, catering to different needs and priorities:

• ECAM is ideal for large-scale operators, offering a blend of mobile and fixed security solutions, backed by AI-powered analytics and real-time reporting. It's a popular choice among many of the NMHC Top 50 apartment operators ^[1].
• Deep Sentinel stands out with its AI-driven surveillance and live monitoring, focusing on proactive threat prevention and rapid response ^[19].
• Allied Universal emphasizes the human factor, providing physical security guards and concierge services, making it a great fit for high-rise and condominium communities ^[16].
• For properties on a tighter budget, SimpliSafe delivers an affordable, scalable option with systems that are easy to install and maintain.
• TLS leverages a regional focus, offering custom solutions tailored to meet the specific security challenges of metropolitan multifamily properties.

When choosing a vendor, property managers should carefully evaluate their specific needs, including property size, crime trends in the area, and whether their focus leans more toward prevention or response capabilities. Balancing these factors with budget considerations and the desired mix of human oversight and automation will help guide the best choice for your community.

Conclusion

Choosing a security vendor that aligns with your property's specific challenges is crucial. Statistics show that 71% of renters expect stronger security measures ^[21], making this decision a key component of resident satisfaction and safety.

Each vendor brings its own strengths to the table. For instance, ECAM offers scalable solutions ideal for large operators, while Deep Sentinel focuses on AI-driven threat prevention. Allied Universal specializes in personalized service for high-rise communities, and SimpliSafe provides budget-friendly options for cost-conscious properties.

When selecting a vendor, it’s important to address the real challenges apartment communities face: 39% of residents report package theft, 27% experience car break-ins, and 26% are concerned about unwanted visitors ^[21]. Urban properties, in particular, face heightened risks, with crime rates doubling those in suburban areas and tripling those in rural settings ^[20]. A vendor with a strong local presence can respond quickly and tailor solutions to area-specific threats.

Look for vendors offering features like seamless system integration, remote monitoring, and scalable solutions. Properties that implement Crime Prevention Through Environmental Design (CPTED) principles see crime reductions of 30–84%, highlighting the impact of thoughtful security measures ^[20]. Beyond safety, the right security partner can boost property value by reducing insurance claims, lowering turnover rates, and enhancing overall appeal.

Finally, involve your residents and conduct a thorough security audit to ensure the selected vendor can provide a solution tailored to your property’s unique needs.

FAQs

How do AI-powered security systems improve safety in large apartment communities?

AI-powered security systems, such as those offered by ECAM and Deep Sentinel, are transforming safety measures in large apartment communities. By integrating artificial intelligence, live video monitoring, and on-demand security personnel, these systems can identify potential threats in real time. This allows for quick action to address issues before they escalate.

These advanced solutions are designed with the specific needs of multifamily and high-rise properties in mind, offering customized protection to create a safer space for both residents and visitors.

What should property managers consider when deciding between on-site security and remote monitoring for their apartment community?

When deciding between on-site security and remote monitoring, property managers need to take a close look at several important factors. Cost is often at the top of the list. Remote monitoring can help cut staffing expenses, making it a more budget-friendly option. On the other hand, on-site security provides a physical presence, which might be worth the extra expense, especially in areas with higher risk.

Another key consideration is response time and deterrence. On-site security offers immediate action and serves as a visible deterrent, which is especially useful for larger or busier properties. In contrast, remote monitoring uses technology to keep an eye on multiple areas at once, making it a great fit for sprawling properties with less foot traffic.

Lastly, think about the specific needs of the property. Factors like the size, layout, and potential security challenges play a big role. In many cases, a hybrid approach that blends on-site security with remote monitoring can strike the right balance for multifamily communities.

What are the best ways for apartment communities to provide affordable and effective security systems for residents?

Apartment communities can find a smart balance between cost and functionality by opting for modern wireless security systems. These systems are not only budget-friendly, with starting prices as low as $150, but they’re also easy to install and maintain - perfect for property managers and residents alike.

Wireless systems are especially practical for multifamily properties. Since they don’t need complex wiring or professional installation, they’re a hassle-free choice. Plus, their renter-friendly designs and scalability make them a great fit for various apartment layouts. With low ongoing fees, these systems provide an affordable way to boost security without placing a financial strain on residents.

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