Laundry equipment is a critical investment for multifamily properties, impacting tenant satisfaction, operational costs, and revenue opportunities. This article reviews six leading vendors - Maytag, Whirlpool, Speed Queen, Huebsch, B&C Technologies, and LG Commercial Laundry - highlighting their machine offerings, features, support services, and value for property managers. Key considerations include durability, energy efficiency, payment flexibility, warranty coverage, and service network availability.
Here’s a quick summary of what each vendor offers:
- Maytag: Durable machines with customizable cycles, stackable options, and a 5-year warranty.
- Whirlpool: ENERGY STAR-certified washers with smart features and extended service plans.
- Speed Queen: Long-lasting machines with remote monitoring and energy-saving options.
- Huebsch: Reliable washers with low water usage and a 10-year extended warranty.
- B&C Technologies: High-capacity, efficient washers with flexible installation options.
- LG Commercial Laundry: Compact, ENERGY STAR-certified machines with remote monitoring and quiet operation.
Quick Comparison Table:
| Vendor | Key Features | Warranty | Coverage Area |
|---|---|---|---|
| Maytag | Stackable units, customizable cycles | 5 years | Nationwide |
| Whirlpool | Smart features, ENERGY STAR models | Extended plans | Nationwide |
| Speed Queen | Remote monitoring, energy-saving controls | 3 years | Midwest, South |
| Huebsch | Low water usage, 10-year extended warranty | 10 years | Midwest, South |
| B&C | High-capacity, flexible installation | 3 years | Regional |
| LG | Compact, quiet, ENERGY STAR-certified | Varies | Nationwide |
Continue reading for detailed insights into each vendor.
1. Maytag
Maytag delivers a lineup of commercial-grade laundry machines designed to handle high-demand environments. Their offerings include front-load washers, top-load washers, dryers, and stackable units, making them suitable for properties of all sizes.
Maytag's front-load washers feature the DuraCore Drive System, built to last through 15,000 cycles [2][4]. Top-load washers manage loads of 18–20 pounds, while front-load models provide even greater capacity and energy efficiency [4].
For properties tight on space, stackable units combine two machines into the footprint of one [2][4]. Their multi-load dryers come in two options: high-BTU radial airflow models for quicker drying and low-BTU axial airflow models for properties looking to manage utility costs [2].
Maytag machines also offer flexible programming, allowing property managers to customize wash cycles and integrate cashless payment systems to meet resident needs [2][3][4].
The company backs its equipment with reliable support. Technical assistance is available via phone and video Monday–Friday, 8 a.m.–5 p.m. EST [5]. For peace of mind, Maytag provides a 5-year warranty on single-load and vended multi-load washers and dryers, covering factory-specified parts when installed and maintained properly. On-premise multi-load units come with a 3-year warranty that covers material and workmanship defects [5].
Maytag ensures quick access to service and parts through its extensive U.S. distributor network [6]. For example, Coin-O-Matic supports customers in Illinois, Indiana, Wisconsin, and Michigan, while also shipping replacement parts nationwide [7]. Additionally, service technicians can earn certification through the Whirlpool Commercial Laundry Learning Center [5].
When deciding between Maytag models, property managers should consider factors like laundry volume, available space, and resident preferences. With their durability and variety of options, Maytag is a dependable choice for multifamily properties. Up next, we’ll take a closer look at Whirlpool's offerings.
2. Whirlpool
Whirlpool provides a range of commercial laundry equipment designed for multifamily properties. Their lineup includes front- and top-load washers equipped with features like smart technology, steam cleaning, and quick wash cycles, catering to both efficiency and convenience needs [8].
Some models stand out with a 2-in-1 removable agitator, allowing users to adjust the level of agitation based on their laundry needs. These machines are available in various capacities, making them suitable for properties with either moderate or heavy laundry demands [8]. Alongside these features, Whirlpool offers warranty options tailored to different use cases.
The standard offering includes a one-year limited warranty that covers factory-specified parts and labor [10][11]. However, this warranty does not apply to appliances used in commercial, non-residential, or multifamily settings [11]. For such applications, Whirlpool provides Extended Service Plans starting at $34.95. These plans add three years of coverage, including factory-certified parts, professional technicians, and no deductibles [9][11][12].
Whirlpool’s reach is strengthened by a nationwide distribution network. Specialized distributors like Allied Appliance handle nationwide distribution for Whirlpool Commercial Laundry Equipment, while WASH offers both sales and professional installation services [13][15]. This network ensures quick access to essential replacement parts, such as motors, sensors, and seals, minimizing downtime for property managers [14].
To further connect with multifamily developers and property managers, Whirlpool actively participates in industry events like Apartmentalize [16].
For property managers, exploring warranty options, including Extended Service Plans, is crucial to ensure their equipment meets the demands of commercial use effectively.
3. Speed Queen
Speed Queen focuses on creating commercial laundry equipment specifically designed for multifamily properties like apartments, colleges, and military housing. Manufactured in Ripon, Wisconsin, their machines are built to handle the heavy demands of frequent laundry use [1]. Here's an overview of their durable and reliable product lineup.
Their range includes front load washers, top load washers, stacked washer/dryers, and single dryers, all engineered for multifamily environments [19]. These machines are rigorously tested to last 25 years or up to 10,400 cycles, ensuring consistent performance over the long haul [17][18].
"Reliable equipment means fewer hassles for you and happier, more satisfied residents. That's why we build better machines that outlast the competition." - Speed Queen Commercial [1]
Speed Queen machines are constructed with commercial-grade metal and support various payment methods, including coins, cards, and mobile apps. Additionally, they feature Speed Queen Insights, a cloud-based platform that allows property managers to monitor machine performance remotely and send residents cycle notifications [18][19][1].
For property managers prioritizing energy savings, Speed Queen models are a smart choice. These machines can reduce operational costs significantly, saving approximately $1,008 per washer-extractor annually. With Quantum Controls, users can customize water levels, set multi-level pricing, and take advantage of features like automatic leak detection and low power mode [25].
Speed Queen backs its products with a solid 3-year warranty on all parts, which can be extended through Consumer Priority Service (CPS), rated 4.6/5 by 3,202 reviews. They also maintain a vast inventory of over 150,000 parts, ensuring quick repairs through Alliance Laundry Systems [23][24][21][22].
"The bottom line is that when you have the most durable equipment and efficient controls, you'll not only increase revenue but boast the lowest cost of ownership with Speed Queen in your laundry." - Speed Queen Commercial [1]
For multifamily property owners looking to reduce upfront costs, Speed Queen offers revenue share multifamily laundry systems, providing a cost-effective solution alongside their robust support framework [20].
4. Huebsch
Huebsch focuses on providing commercial laundry equipment designed specifically for multifamily properties like apartments, colleges, and military facilities. Their machines are built with heavy-duty construction to handle tough, uneven loads while keeping breakdowns to a minimum and lowering long-term ownership expenses [26]. This durability makes their products a great fit for high-demand environments.
The product lineup includes front-load washers (available in both front and rear control options), top-load washers, and dryers - offered in single or stacked configurations [26]. These machines are known for their reliable performance and user-friendly controls, making them ideal for residents in shared laundry facilities.
Huebsch machines are built to last, with a lifespan of 25 years compared to the typical 10–13 years for similar equipment [29]. This extended durability provides property owners with better long-term value and reduces the need for frequent replacements.
Energy efficiency is another standout quality. Huebsch washer extractors use as little as 11.7 gallons of water per cycle, which can save 40% more water compared to standard machines. This efficiency can reduce annual utility bills by as much as $1,736.96 for larger installations (or $1,238.00 for smaller setups), while cutting water usage by 154,760 gallons and 31,938 gallons respectively [30][31].
The machines also feature Galaxy™ Touch Controls, which allow users to customize cycles, receive status updates, make mobile payments, and get service notifications [26].
Huebsch provides strong technical support through Alliance Laundry Systems to keep downtime at a minimum [27]. They also offer a transferable 10-year extended warranty on vended cabinet hardmount washer-extractors. For repairs, property owners can rely on Alliance Laundry Systems Genuine Parts, which are specifically designed for Huebsch equipment and come with a one-year warranty [27][28].
"Set worries aside with Huebsch tech support by your side. Our machines are backed by unmatched service and warranties for peace of mind."
– Huebsch [27]
To help property managers maintain their equipment, Huebsch provides detailed maintenance guidelines. These include monthly leak checks, washer cleanings, annual dryer exhaust inspections, and regular lint filter cleaning [29]. Additionally, their online resources, such as installation instructions, operation manuals, and product brochures, make it easier to keep the machines running smoothly. These resources, combined with their service options, ensure that property managers can effectively care for their equipment.
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5. B&C Technologies
B&C Technologies stands out by offering dependable and budget-friendly laundry solutions. Their machines are designed with fewer moving parts, which helps reduce downtime and lowers maintenance costs - a big win for property managers managing multifamily properties [38].
The company provides a wide selection of washers tailored to various needs and budgets. Take the HX Series, for example. These high-efficiency vended washers come in capacities ranging from 22 to 110 pounds and offer options for 200G or 400G extract force [32][33]. Built for high-traffic environments, these hardmount washers include automatic chemical injection systems and stainless steel doors.
For properties requiring larger machines, B&C’s SP Series professional softmount washers are an excellent choice. With capacities from 45 to 195 pounds and a powerful 350G high-speed extraction, these washers cut drying times, save on fuel costs, and even reduce linen wear [32][39]. The SP-75 model, priced at $23,285.00, highlights their focus on delivering industrial performance at competitive rates [39].
| Series | Type | Capacity (lbs) | G-Force | Key Features | Best For |
|---|---|---|---|---|---|
| HX Series | Hardmount Vended | 22–110 | 200G/400G | Automatic chemical injection, stainless steel door | Multifamily laundromats |
| HE Series | Standard Hardmount | 35–110 | 200G | Simple controls, 4-compartment dispenser | Apartment complexes |
| SP Series | Professional Softmount | 45–195 | 350G | Easy relocation, large door opening | Flexible installations |
Energy efficiency is a core feature of every B&C machine. Designed by engineers with over two decades of expertise, these machines incorporate high-quality components to cut energy and labor costs [32][34]. With a minimum of 200G extract force across all models, B&C washers maximize water removal, reducing drying times and energy consumption [33].
B&C Technologies also goes the extra mile with their support services. Property managers can access online technical documentation or reach their support team by calling 850-249-2222 [35]. They also offer service schools in Panama City Beach, FL, where maintenance staff can learn repair and upkeep techniques [35].
"B&C Technologies exists to reduce your cost and improve your profits." – AAdvantage Laundry Systems [34]
The company ensures smooth installations, handled by skilled professionals who prioritize clean and correct setups [36]. They also maintain a large parts inventory and provide flexible acquisition options, including leasing and purchase plans with full service and maintenance [34].
Customer service doesn’t end after installation. Their support team is known for being responsive and adaptable. One representative proudly stated:
"We deliver excellent customer service and flexibility - if you need a specific part, we'll find it." – AAdvantage Laundry Systems [34]
With a standard 3-year warranty, property managers can feel confident in their investment [37][39].
B&C’s reputation is further solidified by major hospitality clients like the Renaissance Hotel Edmonton Airport and Canalta Hotel Group, who depend on their equipment for demanding commercial laundry operations [32].
Next, we’ll dive into LG Commercial Laundry’s innovative offerings.
6. LG Commercial Laundry
LG Commercial Laundry specializes in compact, high-performance machines tailored for multifamily properties like apartments and dormitories, where efficient and durable solutions are essential [40].
Their machines are designed with a stackable, space-saving format that maximizes capacity without requiring much room - a key benefit for properties with limited laundry space. The lineup includes models such as the TOP LOAD WASHER, TITAN WASHER, TITAN DRYER, GIANT WASHER, and GIANT DRYER, alongside newer options like the Titan‑C, Giant‑C+, and Atom [40][42].
All LG machines hold the ENERGY STAR® certification, a distinction the company has earned as an 11-time ENERGY STAR® Partner of the Year [45]. Their front-load washers are particularly efficient, using just 11.2 gallons of water per load, which can help property owners significantly lower utility costs [41]. Additionally, LG's Inverter Direct Drive™ motor, combined with a 3D Gyro Sensor and Balancing System, ensures minimal vibration and noise, making them some of the quietest washers in their category [41].
The Smart Solution feature adds convenience by allowing property managers to monitor machines remotely while offering residents real-time laundry updates. This reduces service calls and enhances tenant satisfaction [40]. Maintenance is straightforward, thanks to accessible service panels, and payment options are flexible, including coin, card, or no-payment setups [40].
LG has partnered with CSC ServiceWorks to distribute its washers and dryers throughout the U.S. and Canada, focusing on multifamily housing, academic institutions, and hospitality markets [45]. Sam Kim, president of appliance solutions at LG Electronics USA, noted:
"The combination of LG's innovative laundry solutions and CSC's extensive B2B laundry services network will benefit facility operators and end-users alike." [45]
The company has also expanded its collaboration with WASH to strengthen its presence in multifamily and dormitory markets. Guy Minnix, head of sales for LG's Pro Builder division, commented:
"This collaboration will deliver more value to our commercial laundry customers, and ultimately to American consumers, by coupling LG's powerful cleaning capabilities and enhanced efficiency with the convenient services offered by WASH." [46]
To support its customers, LG offers dedicated Business-to-Business assistance available Monday through Friday, 8 AM to 5 PM CST (excluding public holidays). Property managers can access phone support, an online portal, and downloadable resources. LG Direct Service provides factory-trained, certified technicians in major U.S. cities, reflecting their commitment to the principle that "Premium products deserve premium service" [43][44].
These features and services make LG a strong contender in the commercial laundry market. Next, let’s dive into how all the top vendors stack up against the factors that matter most to multifamily property managers.
Vendor Comparison Table
This table provides a side-by-side look at top laundry equipment vendors, focusing on machine types, features, support services, and coverage areas. It's designed to help property managers quickly identify the strengths each vendor brings to the table:
| Vendor | Machine Types | Key Features | Support Services | Coverage Area |
|---|---|---|---|---|
| Maytag | Front-load washers (MHN33PDCWW), tumble dryers (MDG76PCCWW), 30lb coin stack dryers | Commercial-grade durability, energy efficiency, stackable options | Nationwide service network, parts availability, warranty support | Nationwide |
| Whirlpool | Front-load and top-load washers, dryers, stackable units | ENERGY STAR certified models, advanced wash cycles, commercial reliability | Factory-trained technicians, comprehensive warranties, parts network | Nationwide |
| Speed Queen | Front-load washers, dryers, stackable units | - | Alliance Laundry Systems distributor network, genuine parts, MyAlliance online resources, safety training | Midwest and South regions |
| Huebsch | Single unit washers/dryers, stack washer/dryers, stack dryers | - | Tech support, service parts, technical literature, product brochures | Midwest and South regions |
| B&C Technologies | Hard mount washer extractors (HE-65), tumble dryers (DE-75), drying cabinets (TS-63) | Industrial-grade construction, high-capacity options, specialized equipment | Technical support, parts availability, installation services | Regional coverage |
| LG Commercial | TOP LOAD WASHER, TITAN WASHER, TITAN DRYER, GIANT WASHER, GIANT DRYER, Titan-C, Giant-C+, Atom | ENERGY STAR certified, Smart Solution remote monitoring, Inverter Direct Drive motor, 11.2 gallons per load | LG Direct Service with factory-trained technicians | Nationwide |
Additional Considerations
Payment Options
Payment flexibility can set vendors apart. Huebsch supports electronic, app-based, and credit/debit payment systems, while LG offers coin, card, or no-payment setups. Most other vendors stick to traditional coin operation, with optional upgrades for card payments.
Warranty Coverage
Warranty terms vary significantly. It's important to compare warranty lengths, inclusions, and exclusions. The ease of accessing warranty services - such as filing claims or finding authorized service providers - can greatly affect long-term costs.
Energy Efficiency
Front-load washers are known for using less water, which can lead to lower utility bills. For example, LG's front-load models use just 11.2 gallons per load while maintaining ENERGY STAR certification, making them a cost-effective choice for energy-conscious properties.
Space-Saving Designs
Stackable units are a smart choice for properties with limited laundry room space. LG offers compact, stackable models that maximize capacity without taking up much floor space. Speed Queen and Huebsch also provide stackable options through Alliance Laundry Systems.
Service Network Availability
The strength of a vendor's service network depends on the region. While LG has a nationwide service network, regional vendors like Speed Queen and Huebsch ensure localized support through their Alliance Laundry Systems network, which can be an advantage for quicker service in specific areas.
Conclusion
Choosing the right vendor for your commercial laundry equipment comes down to balancing equipment reliability, service quality, and support with the specific needs of your property. While each vendor brings something different to the table, the best fit will depend on factors like your property's requirements and geographic location.
With regular upkeep, commercial washers and dryers typically last between 10 and 15 years [48]. Having access to skilled technicians is essential to keep your equipment running smoothly. Beyond just the strength of the equipment network, consistent maintenance plays a critical role in ensuring reliability.
Preventive maintenance contracts can be a smart investment, offering scheduled upkeep, priority repair services, and parts coverage - all of which help you avoid costly emergency repairs [47].
Service coverage is another important consideration. Nationwide providers can deliver quick response times, while regional specialists often provide more tailored and attentive service.
Energy efficiency is also a major factor in controlling operational costs. In the Midwest, for example, utility expenses typically account for 10–15% of gross revenue [49]. Reducing water and energy usage can significantly cut overall expenses, making it a worthwhile focus.
At the end of the day, select a vendor whose service capabilities align with your property's location and operational needs. Reliable laundry amenities come from quality installation, fast issue resolution, and a commitment to regular maintenance.
FAQs
What should property managers consider when selecting a laundry equipment provider for multifamily housing?
When selecting a laundry equipment vendor for multifamily properties, it's important to prioritize energy-efficient machines, long-lasting durability, and commercial-grade equipment designed to handle heavy usage. Assess the available space, utility needs - such as water, electricity, and ventilation - and take into account the overall operational costs, including maintenance and repair services.
It’s also worth considering vendors that provide dependable customer support, flexible leasing plans, and nationwide availability to keep operations running smoothly. Focusing on these key factors will help ensure the vendor you choose aligns with the needs of both the property and its residents.
How do energy-efficient machines and flexible payment options benefit multifamily properties and their tenants?
Energy-efficient laundry machines are a practical investment for multifamily properties. By cutting down on energy and water consumption, they help reduce operational costs. These savings can then be redirected into upgrades or other property improvements, which can increase the property's overall value.
Modern payment options, like card systems and mobile apps, make paying for laundry services easier and more convenient for tenants. This streamlined process not only boosts tenant satisfaction but also makes the property more attractive to potential renters looking for modern amenities.
What warranty and service support options are available from leading laundry equipment providers for multifamily properties?
Leading laundry equipment providers typically back their machines with extensive warranties that cover both parts and service. These warranties often come with perks like priority service, guaranteed parts replacement, and durable machine components. For example, some control panels include Microban® protection, which helps reduce bacteria buildup and keeps the machines more hygienic.
On top of that, property managers can benefit from a range of support services. These include easy-to-use management portals, coinless payment options, and access to dedicated service teams. All of these features are aimed at keeping operations running smoothly, cutting downtime, and simplifying maintenance tasks for multifamily properties.
